Seasonal Sales Associate/Cashier at Borders

Company	Borders
Job Title	Seasonal Sales Associate/Cashier
Job Type	Temporary, Seasonal Full-time, Seasonal Part-time
Hours	Not Specified
Pay Type	Hourly
Location	1100 E Dimond Blvd Anchorage, AK 99515

Position Overview
Sales Associates/Cashiers support our company vision and mission in his or her area of responsibility. He or she is accountable for executing and maintaining customer service standards in our seasonal locations as well as executing operational tasks related to daily operations. Sales Associates/Cashiers are responsible for driving results through execution of kiosk processes and initiatives. Excellent customer service, task management and a positive attitude are essential for top performers in this role. In other words, Sales Associates/Cashiers are charged with supporting their Kiosk Lead and Seasonal Business Area Manager in making our mission to be the headquarters for knowledge and entertainment throughout the world a reality in their seasonal location. This position reports to the General Manager, Specialty Manager or Kiosk Lead depending on the kiosk location. This is a temporary position based on business needs during the holiday season.
**APPLICANTS SHOULD CLICK ON THE SELLER POSITION WHEN APPLYING ON-LINE.
Your key responsibilities are to:

• Consistently drive sales and maintain an environment where customers enjoy a rich shopping experience
• Consistently provide excellent customer service by answering customer questions, locating product and recommending additional items and services to customers
• Answer in-coming phone calls
• Perform cashier duties
• Properly process customer sales and returns while maintaining accurate paperwork
• Participate in set up/ take down of kiosk location
• Maintain presentation within assigned areas of the kiosk, this includes, but is not limited to, merchandising, restocking, pulling stock and setting up displays
• Comply with company business standards, policies and procedures
• Perform housekeeping and cleaning duties
• Participate in other tasks as necessary to support the team

Qualifications:

• Knowledge, passion and/or affinity for books, music or movies
• Commitment to superior customer service and excellent customer service skills
• At least 1 year of previous retail experience, preferred
• Demonstrated verbal communication skills
• High level of stamina and ability to stand for extended lengths of time
• Energy, enthusiasm and a positive attitude
• Reading skills and the ability to work with computers
• Ability to work independently and as part of a team
• Appreciation and respect for the diversity of all individuals in the workplace
• Ability to work under pressure and availability to work varied hours including nights, weekends, and holidays

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